| Service Information |
| Service Type | Maintenance - Parts & Labor - Electronic and Physical Service
|
| Service Description | 14x5
|
| Service Details | On-site service during the first year and mail-in/carry-in service during the second and third years
Hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central time
Free software support via phone for 90 days from the date on which the desktop is purchased
|
| Provided Support | Parts & Labour
Phone Support
Software Phone Support
Email Support
|
| Service Availability | 14 Hours/Day x 5 Days/Week Phone Support
9 Hours/Day x 2 Days/Week Phone Support
|
| Service Duration | 3 Year
|
| Product Support | Veriton desktop
|
